Shipping Policy

Shipping Information

At Spangrid Home, we are committed to providing a seamless delivery experience for our customers across India and select international destinations.

For domestic shipping, we currently deliver across India. Most items typically arrive within 2–4 weeks, depending on product availability, customization requirements, and the delivery location.

For international shipping, we serve select global destinations. Deliveries may take up to 6–8 weeks, considering the additional time required for customs clearance and international logistics.

While we strive to meet delivery timelines, unforeseen circumstances such as natural disasters, strikes, public holidays, weather disruptions, or logistical challenges may occasionally cause delays. In such cases, our team will keep you informed with timely updates.

Processing Time

Orders are typically processed within 48–72 hours after being placed.

Once the order is dispatched, you will receive a confirmation notification from our shipping partner along with tracking details.

Shipping Charges

Domestic Shipping

Most of our products are eligible for free shipping within India.

However, certain products requiring special packaging, handling, or oversized delivery may incur an additional delivery charge. Our team will communicate these charges to you before proceeding with the order.

Cash on Delivery (COD)

Cash on Delivery is available for domestic orders at a standard charge of ₹299.

International Shipping

International shipping charges vary depending on destination, package size, and logistics requirements.

Our team will inform customers of the applicable shipping charges before dispatch.

Any custom duties, import taxes, or local charges at the destination country will remain the customer’s responsibility.

Tracking Orders

Once your order has been shipped, a tracking number will be shared by our shipping partner. Customers can use this number to track the shipment online.

Delivery Attempts

Our delivery partners will attempt delivery up to three times.

If the delivery cannot be completed after three attempts, the package may be returned to our warehouse, and the customer will need to contact our support team for further instructions.

Payment Terms

Accepted Payment Methods

We accept multiple payment options including:

  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • PayPal
  • Digital Wallets

Payment Requirement

Full payment must be completed at the time of placing the order.

Orders will be processed and shipped only after payment confirmation.

Failed Transactions

In case of failed transactions or payment discrepancies, customers are advised to contact our support team immediately at:

info@spangridhome.com

Bulk or Special Orders

For bulk purchases, customized furniture, or special orders, Spangrid Home may require additional verification or confirmation before accepting the order.